Is the company you hired doing the service?
Many companies offer low ball prices to get the service. Once the service is acquired they offer the contract to a 3rd party to do the work. Both have the intention to make money from the contract. However many times the work lacks quality and short cuts are taken to get the job done as quickly as possible.
No doubt this system may work for “nationwide contracts” but from small to medium size businesses this may in fact be a bad choice. When you have a subcontractor coming in to your facility they are limited in any extra needed changes to be done in the request you may have. It takes time for them to receive the ok to perform the work & there may be an increase in the contract.
If the work is to be contracted will the 3rd party have insurance or workman’s comp insurance on their employees? Who is responsible if something is broken and needs replaced. Do they have a bond if something is stolen from the job site? Many factors play into hiring a janitorial service to maintain your facility.
The cheapest price is not always the best decision in hiring a janitorial service. Chances are if you are having problems with your current provider that you hired based only on price you will have greater problems if you find a cheaper price.
One other thing to consider is the termination of the contract. Do they offer a 30 day written notice by either party to end the contract? Or do they have terms that lock the client in to a set time only that the contract can end? Again this only benefits the service provider no matter how good or how bad they are performing their duties.
Please feel free to contact us! www.a1cleaningsanjose.com